Privacy Policy

01Information We Collect

Depending on how you interact with Wellthyfy, we may collect:

Personal Information

• Name
• Mobile number
• Email address
• Date of birth or age
• Gender, where relevant
• Address and location
• Occupation and professional information
• Information provided through registration or enquiry forms

Wellness & Program Information

When you voluntarily participate in our wellness programs, assessments or consultations, we may collect information relevant to providing the requested service, such as:

• Height and weight
• Lifestyle information
• Wellness goals
• Dietary preferences
• Fitness-related information
• Other information voluntarily provided by you during a wellness assessment or consultation

We will use such information only for the purposes communicated to you and, where required, with your consent.

Transaction Information

If you purchase a product, membership, course, workshop or other service, we may receive information relating to the transaction, such as order details and payment status.

Payment card, banking or other sensitive payment credentials may be processed directly by third-party payment service providers rather than being stored by Wellthyfy.

Technical Information

When you visit our website, certain information may automatically be collected, such as:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Date and time of visits
• Referral information
• Cookies and similar technologies

02How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests
• Contact you regarding our programs and services
• Register you for courses, workshops, events and memberships
• Provide wellness, educational and community services
• Process orders and transactions
• Provide customer support
• Manage our Wellthyfy community
• Send important service-related communications
• Improve our website, programs and customer experience
• Conduct internal administration and record keeping
• Send promotional communications where permitted and, where required, based on your consent
• Prevent fraud, misuse and unauthorized activity
• Comply with applicable legal and regulatory requirements

We aim to collect and process only information that is reasonably necessary for the relevant purpose.

03Consent

Where consent is the basis for processing your personal data, we will seek consent in a clear and understandable manner.

You may withdraw consent where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Under India’s DPDP framework, consent is expected to be free, specific, informed, unconditional and unambiguous, with a clear affirmative action. MeitY — Digital Personal Data Protection Act, 2023

04Marketing Communications

With your consent, we may contact you through:

• Phone calls
• SMS
• WhatsApp
• Email
• Other digital communication channels

Such communications may relate to:

• Wellthyfy programs
• Courses and workshops
• Wellness activities
• Memberships
• Events
• Products and services
• Offers and announcements

You may request to stop receiving promotional communications at any time by contacting admin@wellthyfy.in or using an available unsubscribe/opt-out mechanism.

05Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers and partners where required to provide our services, such as:

• Payment service providers
• Website and hosting providers
• CRM and communication platforms
• Technology service providers
• Course or event support partners
• Delivery/logistics providers
• Professional service providers
• Authorized Wellthyfy faculty or service partners where necessary to deliver a requested program

Such parties will be provided only the information reasonably necessary for the relevant purpose, subject to applicable contractual and legal requirements.

We may also disclose information where required by law, regulation, court order, governmental authority or for the protection of our legal rights.

06Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve website performance
• Measure marketing effectiveness

You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

07Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

If we become aware of a personal-data breach requiring notification under applicable law, we will take appropriate steps as required by law.

08Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing requested services
• Maintaining business and transaction records
• Managing memberships and registrations
• Resolving disputes
• Meeting legal, tax, accounting and regulatory obligations
• Protecting our legitimate business interests

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal requirements.

09Your Rights

Subject to applicable law, you may have rights relating to your personal data, including the ability to:

• Request information about processing of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data where legally applicable
• Withdraw consent where consent is the basis of processing
• Raise a grievance regarding processing of your personal data
• Exercise other rights available under applicable data-protection laws

India’s DPDP Act specifically provides for withdrawal of consent and requires processing to cease within a reasonable time where continued processing is not otherwise authorized by law. MeitY — Digital Personal Data Protection Act, 2023

To exercise an applicable right, contact us at:

• Email: admin@wellthyfy.in
• Phone: +91 97519 45999

We may need to verify your identity before processing certain requests.

10Children’s Privacy

Our website and services are not intended to knowingly collect personal data from children in circumstances where parental or lawful consent is required without obtaining the appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us at admin@wellthyfy.in.

11Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social-media platforms or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage users to review the privacy policies of those third parties before providing personal information.

12Social Media

Wellthyfy may maintain pages or profiles on social-media platforms.

Information you provide through those platforms may also be subject to the privacy policies and terms of the respective platforms.

13Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Technology
• Legal requirements
• Regulatory requirements
• Data-processing practices

The updated version will be published on this page with the revised Effective Date.

We encourage you to review this page periodically.